Privacy Policy
This policy explains how we collect, use and protect your personal information when you visit uk-elavate.com, place an order or contact us.
What we collect
- Contact, billing and shipping details (name, email, phone number, address)
- Order, payment and account information
- Messages you send to customer support
- IP address, browser, device and browsing activity collected through cookies
We may also receive information from service providers such as Shopify and payment processors.
How we use it
To process and deliver orders and payments, provide support, manage accounts and returns, improve our website, send marketing where permitted, prevent fraud and meet our legal obligations.
Cookies
Cookies keep the site working, remember your preferences and help us understand traffic. Third-party services may also use cookies for analytics and advertising.
Who we share it with
Trusted providers that help us run the store — Shopify, payment processors, fulfilment and shipping partners, analytics and marketing partners — and authorities where the law requires it. Your information may be stored or processed outside your country.
Your rights
Depending on where you live, you can access, correct, delete or get a copy of your personal information, withdraw consent and opt out of marketing. Contact us to make a request.
Security & retention
We take reasonable steps to protect your information, although no online system is completely secure, and we keep it only as long as needed for business, legal and operational purposes. Our website is not intended for children and we do not knowingly collect their information.
Changes
We may update this policy from time to time; changes will be posted on this page with the updated date.
Contact us
37 Cremer Street, Unit 402, London, E2 8HD, United Kingdom
Email: alex@uk-elavate.com